Background
We are AcmeCo Limited (”Acme”), a small software provider into the healthcare industry. You are the finance lead at Acme.
ABC Limited is a large private hospital that has procured our software (i.e. they sent us an email that they want to buy our software) on 3 Feb 2024 for £30K one-off perpetual license and an annual recurring fee (ARR) for £20K when the project goes live. Invoicing is 70% upfront on the one-off fee on kick-off and 100% of the ARR on go-live in advance. Payment terms are 45 days.
Stakeholders
- Andrew King - Project Delivery at Acme. He is responsible for project delivery.
- Tom Ward - platform owner at ABC. He really loves our software and has been in active discussions with Andrew over the last six months leading up to the sale.
- Bob Smith - accountant at ABC - responsible for processing and approving payment transactions.
- Jenny Poole - procurement person at ABC. You interacted with her only once during negotiations. After much frustration, we finally signed the contract but we hadn’t received the PO for both the upfront fee and recurring fee.
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Part #1
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Part #2
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